Frequently Asked Questions
Most generations complete within 5-10 minutes. During periods of higher load, it may take a bit longer.
Yes. Generation runs on our servers and keeps going even if you close the tab or turn off your phone. The finished result will show up in "My Generations".
All your trends and songs are automatically kept in "My Generations".
30 days after creation. After that, both the source photo and the generated results are automatically deleted from our servers — we recommend downloading anything important right after it's ready.
Clear, well-lit photos where your face is fully visible — no sunglasses, hats, or anything covering it. Full-body photos work too, as long as the face is clearly visible. Generally, the higher the photo quality, the better the result.
Each generation is created individually, so results can vary somewhat even for similar photos. A different angle, lighting, or expression can noticeably change the final result.
We support JPG, PNG, WEBP, and HEIC (the default iPhone photo format). Maximum file size is 15 MB.
Yes. You can use your creations on TikTok, Instagram, YouTube, and other social platforms.
Once generation has started, a refund is only possible in cases of a confirmed technical error. See our Refund Policy for details.
Email us at [email protected] — we always try to reply as quickly as we can.
Yes. An account is needed to keep track of your generations and order history, and to keep access to the Service secure.
Yes. If you'd like a different result, you can start a new generation — with the same photo or a different one. Since each generation is created separately, the result can come out differently each time.